Terms and Conditions

Folding Star Ltd
Effective Date: 05/07/25

1. Introduction

Welcome to Folding Star Ltd. By accessing our website and placing an order, you agree to be bound by the following Terms and Conditions. Please read them carefully before making any purchase.

2. Company Information

Folding Star Ltd
Email: [email protected]

3. Use of the Website

  • You must be at least 18 years old to use this site.
  • You agree not to use the website for any illegal or unauthorised purpose.
  • We reserve the right to refuse service to anyone for any reason at any time.

4. Products and Pricing

  • All products are subject to availability.
  • We reserve the right to change prices at any time.
  • Prices include VAT unless stated otherwise.
  • Product descriptions and images are provided to the best of our knowledge but are not guaranteed to be error-free.

5. Orders and Payments

  • Orders are only confirmed once payment has been received.
  • We accept payments via [insert payment methods, e.g. credit/debit card, PayPal, etc.].
  • Once an order is placed, you will receive a confirmation email.

6. Delivery

  • Delivery times are estimates and not guaranteed.
  • Shipping fees will be displayed at checkout.
  • We are not liable for delays caused by third-party couriers or customs.

7. Returns and Refunds

  • Customers have 14 days from the date of delivery to cancel or return an order under the UK Consumer Contracts Regulations.
  • Returned items must be unused and in original packaging.
  • Refunds will be processed within 14 days of receipt of returned items.
  • Return shipping costs are the responsibility of the customer unless the product is faulty.

8. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
  • Our liability shall not exceed the total amount paid by you for the product(s) purchased.

9. Privacy Policy

  • Please refer to our Privacy Policy for details on how we collect, store, and use personal information.

10. Governing Law

  • These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales.
  • Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to Terms

  • We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date.