Privacy Policy

Effective Date: 05/07/25
Business Name: Folding Star
Website: https://foldingstar.online/

At Folding Star, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit or make a purchase from our website.

1. Information We Collect

We may collect and process the following data:

  • Personal Identification Information: Name, address, email address, phone number.
  • Payment Information: Credit/debit card details or payment service provider details (we do not store card information).
  • Order History & Preferences
  • Website Usage Data: IP address, browser type, device information, pages visited.

2. How We Use Your Information

We use your data to:

  • Process and deliver your orders
  • Manage your account
  • Communicate with you about your orders or our services
  • Improve our website and services
  • Send marketing emails (with your consent)

3. Legal Bases for Processing

We rely on the following legal bases under the UK GDPR:

  • Contractual necessity: To process purchases and manage your account.
  • Consent: For marketing communications.
  • Legitimate interests: To improve our services and prevent fraud.

4. Sharing Your Information

We may share your data with:

  • Payment service providers (e.g. Stripe, PayPal)
  • Delivery and logistics companies
  • IT and system administration services
  • Legal and regulatory authorities, if required

We do not sell your personal data to third parties.

5. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy, including for accounting or legal purposes.

6. Your Rights

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict certain types of data processing
  • Withdraw your consent at any time (for marketing)
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

7. Cookies

We use cookies to enhance your browsing experience and collect website usage data. You can manage your cookie preferences via your browser settings.

8. Contact Us

If you have any questions or concerns about this privacy policy, please contact us:

Email: [email protected]